Effective Date: 01 Feb 2025

Welcome to WickNWish, your destination for premium, handcrafted candles. By accessing or using our website and services, you agree to be bound by these Terms & Conditions. Please read them carefully.

1. Acceptance of Terms:
By using the WickNWish website, you agree to comply with and be bound by these Terms & Conditions and our Privacy Policy. If you do not agree with any part of these terms, please refrain from using our services.

2. Use of the Website:

• You must be at least 13 years old to make purchases on our website.

• You agree to use the website for lawful purposes only and not engage in any activity that violates local, state, national, or international laws.

• You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.

3. Products and Orders:

• All products displayed on the WickNWish website are subject to availability. We reserve the right to limit quantities or discontinue any product at any time without prior notice.

• While we strive to provide accurate descriptions and images of our candles, slight variations in color, scent, and appearance may occur due to the handcrafted nature of our products.

• By placing an order, you agree that all information provided is accurate and complete. Orders may be canceled if we suspect fraudulent activity or incorrect information.

4. Pricing and Payment:

• All prices are listed in INR (Indian Rupees) and are subject to change without notice.

• We accept secure payments through trusted payment gateways. By providing payment information, you represent that you are authorized to use the payment method.

• In the event of a pricing error, we reserve the right to cancel or adjust orders accordingly, with prior notice to the customer.

5. Shipping and Returns:
For detailed information on shipping times, returns, and refunds, please refer to our Shipping & Return Policy. We process orders within 1-3 working days, with delivery typically within 4-5 working days. Returns are accepted within 7 days for valid reasons such as incorrect products or products not meeting expectations (subject to approval).

6. Intellectual Property:
All content on the WickNWish website, including images, text, logos, product designs, and graphics, is the property of WickNWish and protected by intellectual property laws. Unauthorized use, reproduction, or distribution of our content is strictly prohibited without prior written consent.

7. Limitation of Liability:
WickNWish is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website, including but not limited to loss of data, revenue, or profits.

8. Indemnification:
You agree to indemnify, defend, and hold harmless WickNWish, its affiliates, and employees from any claims, liabilities, damages, or expenses arising from your use of our website, violation of these Terms & Conditions, or infringement of any intellectual property rights.

9. Governing Law:
These Terms & Conditions are governed by the laws of India, without regard to its conflict of law principles. Any disputes arising from these terms shall be resolved in the courts of [Insert Jurisdiction], India.

10. Changes to Terms:
We may update these Terms & Conditions from time to time to reflect changes in our practices or legal requirements. Continued use of the website after changes constitutes acceptance of the revised terms.

Contact Us:
If you have any questions or concerns about these Terms & Conditions, please contact us at support@wicknwish.com . We're here to assist you with any inquiries about our products, services, or policies.