Shipping Information:
At WickNWish, we take pride in delivering our luxurious candles to you with care and efficiency.

• Processing Time: All orders are processed within 1-3 working days.

• Delivery Time: Once dispatched, your order will typically be delivered within 4-5 working days.

Please note: Delivery timelines may vary slightly due to external factors such as location, holidays, or courier delays.

Return Policy:
We want you to love your WicknWish candles. If for any reason you are not satisfied, we offer a hassle-free return policy under the following conditions:

• Return Window: Returns are accepted within 7 days of receiving your order.

• Valid Reasons for Return:

  • The product is not as described.

  • An incorrect product was delivered.

  • The product is not up to your expectations (subject to discussion and approval).

Important Notes:

• Products must be unused, in their original packaging, and in the same condition as received.

• To initiate a return, please contact our support team with your order details and reason for return.

Refund Policy:
Once your return is received and inspected:

• Approval: We will notify you of the approval or rejection of your refund based on the return condition.

• Processing Time: Approved refunds will be processed within 7-10 business days, and the amount will be credited to your original payment method.

Please note:

• Shipping costs are non-refundable unless the return is due to an error on our part.

• If the product is not approved for a return after inspection, it will be sent back to you.

For any questions or assistance, feel free to reach out to our customer support team. We're here to help you have the best WicknWish experience!